Privacy Policy
911 Sourcing (“911 Sourcing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our ecommerce store, how we use it, and when it may be shared.
Information We Collect
When you visit our store, place an order, request information, or contact us, we may collect:
Your name
Billing and shipping addresses
Email address
Telephone number
Order and transaction details
Company name, when provided
Communications you send to us
Device, browser, IP address, and website-usage information
Payment-related information processed by our payment provider
We do not directly store complete payment-card numbers. Payments are processed by the payment provider used by our ecommerce platform.
How We Use Your Information
We may use your information to:
Process, confirm, and fulfill orders
Arrange shipping, delivery, installation, activation, or service
Communicate about your order
Provide customer service
Process returns, refunds, or warranty requests
Prevent fraud and protect our store
Maintain business and transaction records
Comply with legal, tax, and regulatory obligations
Improve our website and ordering experience
Order Fulfillment and Information Sharing
Some products sold by 911 Sourcing may be shipped directly to you by the manufacturer, distributor, supplier, or other fulfillment partner.
When necessary to complete your order, we may provide these parties with information such as your:
Name
Shipping address
Telephone number
Email address
Products ordered
Delivery instructions
Other information reasonably required to fulfill or support the order
These parties receive information only for purposes such as manufacturing, processing, shipping, delivering, installing, activating, servicing, or supporting your purchase.
We may also share necessary information with companies that help us operate the store, including payment processors, ecommerce-platform
providers, shipping carriers, fraud-prevention providers, and professional advisers.
We do not sell or rent your personal information. We do not provide your information to unrelated third parties for their own advertising or marketing
purposes.
Legal and Business Requirements
We may disclose information when reasonably necessary to comply with applicable law, respond to lawful legal process, protect our rights or property, investigate fraud, or protect the safety of our customers or others.
If 911 Sourcing is involved in a merger, acquisition, financing, sale, or transfer of all or part of its business, information may be transferred as part of that transaction, subject to applicable privacy requirements.
Cookies and Website Technologies
Our website may use cookies and similar technologies required to operate the store, remember shopping-cart selections, process checkout, maintain security, and understand website performance.
You may be able to control cookies through your browser settings. Disabling certain cookies may prevent some store features from working correctly.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill orders, provide support, maintain required business records, resolve disputes, enforce agreements, and comply with legal, accounting, and tax obligations.
Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no website, network, or electronic storage system can be guaranteed to be completely secure.
Your Privacy Choices
Depending on where you live and which laws apply, you may have the right to request that we:
Confirm whether we process your personal information
Provide access to certain personal information
Correct inaccurate information
Delete certain information
Provide a copy of certain information
Explain how your information has been used or disclosed
To submit a request, contact us using the information below. We may need to verify your identity before completing the request. Certain information may be retained when required by law or reasonably necessary to complete transactions, prevent fraud, maintain records, or protect legal rights.
Because we do not sell personal information or use it for unrelated third-party advertising, we do not offer personal information for sale.
Children’s Privacy
Our store is intended for businesses and adults purchasing commercial products or services. It is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
Third-Party Websites
Our store may contain links to websites operated by manufacturers, payment providers, shipping companies, or other third parties. Their privacy practices are governed by their own policies, not this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations. The revised policy will be posted on this page with an updated effective date.
Contact Us
Questions, concerns, or privacy requests may be directed to:
911 Sourcing
120 Marketplace Cir, Ste C-132
Georgetown, KY 40324
Email: [email protected]
Phone: 800-491-0911